Archive for the ‘Community involvement’ Category

Employee happiness and social engagement

Wednesday, January 25th, 2012
employee-happiness-and-social-engagement

There’s a charming sculpture of a man (John Plimmer) and his dog in a little alleyway in Wellington.

On my daily walk past, there’s almost always someone there taking a photo of a friend with the statue.  I’ve often wondered why the other interesting sculptures in the city don’t attract anywhere near  as much interaction.

The Science Behind the Smile, in the latest Harvard Business Review, seems to provide part of the answer –  we are inherently and deeply social beings.  The author – Harvard Psychology Professor, Daniel Gilbert- summarises the scientific literature on the key to human happiness as being ’social’.  Whilst we  think that we would be happy if only we were wealthier, more famous, an All Black, or whatever, but in fact we are most  likely to be happy if we have strong bonds with  family and friends. What a relief for those of us who have recently realised we’ll never  make the All Blacks!

Happiness is the main focus of the first 2012  issue of the HBR.  After Gilbert’s interesting article , other writers  reiterate the importance of the social component to many positive  measures such as productivity. Outside work, high levels of social support are more likely to lead to longevity, whilst low social support is as bad for your health as high blood pressure.

A later article describes research showing that employees scoring the highest for providing social support are much more likely to receive a promotion in the next year, report much higher job satisfaction , and are far more likely to be engaged by their jobs.

Interesting isn’t it?  And it kind of makes sense on a practical level, doesn’t it? So John Plimmer, the so-called Father of Wellington continues to provide a social  service for Wellingtonians.

It’s that time of the year!

Tuesday, November 22nd, 2011
its-that-time-of-the-year

I was talking recently to a group of women at a Her Business (more…)

Goals and a Tour de France cycling trip

Wednesday, August 17th, 2011
goals-and-a-tour-de-france-cycling-trip

I am just back from cycling parts of the Tour de France with Adventure Travel.  We biked most of the big climbs and although I’d trained a lot by my standards, it was still long and challenging.  Given that my cycling is in the category of ‘weekend warrior’, biking those climbs gave me plenty of time to reflect on the challenges of working towards goals.

From the depths of huffing and puffing, here are my thoughts:

  1. Whilst your goal can seem totally daunting when you gaze up at it, once you really set out  it is never quite as hard as it look.
  2. You may be slow, but when you have committed to the goal, it really is a matter of just keeping on doing what you have to do until you get there.
  3. Take all the advice you can get – you never know what small thing can make a big difference.
  4. Find some spectators to offer encouragement – they help enormously.
  5. When you finally make it to the top, take the time to look back down where you came from – wow what a feeling of satisfaction!

Are humans really ‘groupies’?

Wednesday, June 8th, 2011
are-humans-really-groupies

We all understand the need for us to connect at some level with others ,at home or in our workplace. We have family groups,work groups and masses of other activities ranging from sporting to self help groups.

I recently went to a workshop where Dave Winsborough talked about the instinctive behaviour of people in crisis. He called it ‘cohesion in crisis’. Cohesion_in_Calamity_HRINZMag2011 (2) If you recall the pictures on TV of strangers helping each other during the February earthquake in Christchurch working  together as a sense as a team without giving thought to their own danger.

The need for people to instictively reach out and group together as we have done since mankind began. This grouping behaviour seems to have other implications.

You will also recall a certain  recent fiasco with Mr Weiner and his odd pictures of himself sent to women who had apparently never met him. So called celebrities tweeting their vacuous thoughts to any one who will listen. Are they seeking to connect and be part of a global group?

So what makes the difference between a group and someone seeking a group?…well maybe not too much.We all need to find others who we can connect with,whether it be in a time of crisis or just an everyday feeling of need

There is  truth in the saying “Individually we are one drop.Together we are an ocean”

Everyone (well almost everyone) likes a good news story

Wednesday, April 27th, 2011

The infamous Tui ads have  judged our mood so well, as they usually do.  The one I saw recently was “Even if I got an invitation to the royal wedding I wouldn’t go “.  “Yeah right!”   It sums it all up.

The cynics had a go at ridiculing the mounting interest in the upcoming Royal Wedding by Women’s magazines and  now as the day approaches it is surprising the number of people saying they will watch the event on TV ,or at least show an interest in the spectacle of pomp and ceremony that will occur.Have a look at  www.stuff.co.nz   The T-mobile royal wedding video

And why is this?  Is it because it stirs something in our cultural background?  Is it because it has stimulated debate about monarchy vs  Republic ,  or is just because it will be a good news event which recently we have had a dearth of?

As leaders in your organisations you will well understand how people respond to news. It is difficult with all the natural disasters that have occurred in New Zealand and globally recently to find good news stories.

 This is why it is important to motivate and stimulate your teams with stories that resonate with positive outcomes-the good news stories ,the reports of what has gone well rather than dwelling on what hasn’t. 

 You can have a good news session at the beginning of team meetings and ask your team to come up with their own.  It’s not being a pollyana it is valuing the good things that happen.

 If you look for the positive and look for the good news stories you will be surprised at the effect it has on everyone around.

 And this isn’t a “yeah right”!

The challenge of a new team

Monday, November 15th, 2010
the-challenge-of-a-new-team

It’s Monday morning and and I am feeling chuffed at achieving a stretch goal we had. After only a few months we managed to perform a short concert without embarrassing ourselves, in fact sounding pretty good  ( if I may say so myself! ).

So what am I talking about?  About three months or so ago a group of us formed a ukulele group. The aim was to learn and develop with an instrument which apparently is easy to play.

We are a diverse group, the only criteria that links us is geographic-we all live almost in walking distance from each other.

Our skill sets range from the musically competent and confident to a couple of first timers including me.

Many of you will have found yourselves in a similar situation at work-thrust together with people from throughout the organisation. Some you know,some you don’t and all with a variety of different skills.

We have no designated leader.  Our leadership comes from the skill groups present. For example our banjo player (who is the most skilled in the group,musically) will demonstrate and share his techniques. Another in the group will start harmonising as we try out a new song and next thing others have joined in. 

We find we have emerging talents being nutured along. One chap will sing a solo while another has found her singing voice-we just need to encourage her  now to sing on her own.

What makes this work so well is we all feel safe to try out new things.  The more experienced are encouraging and offer suggestions rather than criticise.  They demonstrate rather than tell.  Their feedback is always positive.

And our stretch goal came about as a challenge from another ukulele group who were well established.  ”Come and join us for a concert.We will all play a selection and then each group will show off their prowess”.     Or words to that effect.  It felt like a ‘yeah right’ moment but we decided to meet the challenge.

Boy did we practice.  We tried new ways of old songs and then practiced again and again.   Were we Carnegie hall material?  No but on Saturday night in Te Horo we played out hearts out and at the end went home on the bus feeling pretty pleased with ourselves.

You will all know that feeling of successfully accomplishing your goal. Especiallywhen its been a stretch.

So whats next?  A new challenge has been thrown into the group “Lets fill the town hall…”     Watch this space!

Caring is not just for customers

Wednesday, October 20th, 2010
caring-is-not-just-for-customers

The recent earthquake in Christchurch Christchurchcity.govt.nz  showed us that fundamental core value of caring is alive and well.  Neighbours rallied around to help each other setting up BBQs, sharing with each other and making the most of a very difficult  situation.  Organisations donated generously in both cash and goods

And yet we so often read ,or experience, situations when caring seems to have been forgotten.

Caring translates into all our dealings with people not just those closest to us.

  • When we deliver a presentation we should ‘care’ about our audience
  • When we work with clients and customers we should ‘care’ about them
  • As managers and leaders we should care about our staff.

 Yet unfortunatelyoften we get too busy ,or just plain forget to use that core value in almost all of us.

Roger Steare rogersteare.com recently spoke at a meeting  and he talked passionately about the need to get back to using our core values at work. We care about the things that matter close to us -our families (and/or animals!)  and yet so often at work the culture dulls what we know is intrinsically right -the universals that make us civilised.  The too tight job description so we don’t ‘go the extra mile’.  The rules that stifle common sense

Perhaps it’s time to take stock and not wait for a disaster to bring out the best in us .We all do care  it’s now time to show it

The key to presence is being present

Friday, September 10th, 2010
the-key-to-presence-is-being-present

A common issue for our coaching clients in the past year has been the challenge of increasing the impact of their personal presence. Their  questions are often: ‘What is this ‘presence’  thing and how do I get more of it?’

While everyone needs to be aware of their personal presence, as we take on more influential leadership roles, we  need to be even  more conscious of establishing our presence.

 The key to it is simple…..or is it?

Seek first to understand

The message isn’t new:  Great personal presence requires us first to simply be present to others – by listening to them very carefully. Steven Covey sums it up well with his quote: ‘Seek first to understand before being understood.’

This seems very straightforward, but most of us tend to go into conversations focused much more on our own point of view – what we find interesting, what we want to talk about and so on.  This approach certainly establishes presence, but of the wrong sort!  To develop a strong positive presence, we need to focus first on understanding where the other person is coming from in the conversation.  

 Active listening is the key communication tool for keeping ourselves present.  There’s a challenge though, because while listening appears to be simple, it isn’t often easy.  The process requires commitment and real discipline of our conscious thought. Sometimes we have to keep repeating to ourselves: ‘I really want to listen to this person.’  When we manage to focus in this way, we are truly present. There is a very powerful story that captures the magic of this combination in The Power of Presence and Listening: A Fellow’s Narrative by Musharraf Navaid MD, in the Journal of Palliative Medicine.