Archive for the ‘Presentation skills’ Category

Simple way to improve your slides for work presentations

Thursday, February 4th, 2010
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It is now clear that traditional bullet point slides really don’t work.  If something is complicated we can’t read the slides and listen at the same time.  Generally your audience will give up doing both.CB100343

The challenge is to find a different way of using slides if you are not artistic, zany or blessed with the ability to create pithy messages. Just this week I was working with a very busy client who had to rapidly develop a presentation on a very complex topic, including slides. All he could do was to simplify and thin out his slides.

David Gibson’s Trainer Tips useful fortnightly tips from www.Eureka.com recently provided a simple practical answer to this challenge.  I have reprinted it here:

It’s Official – Bullet Points Hinder Learning

I guess most trainers knew that – but until now it was just an instinctive feeling we had that we couldnt’t actually quantify. Well, Dr Chris Atherton, a cognitive psychologist carried out research using different formats of PowerPoint presentations – bullet points and ’sparse’ slides and found that the sparse slides returned double the recall of bullet points. Why? Because here learners are using 2 pathways in the brain, the auditory part of the brain which also handles the written word and a second part of the brain, the visual cortex which handles pictures. So rather than overloading the auditory cortex while ‘boring’ the visual cortex, you stimulate both. It also means that once the slide has been ‘processed’ by the brain, learners can concentrate on the spoken word.

So this tip builds upon that research and suggests ways to help maximise the recall potential of your learners when you have to use PowerPoint for some of your training.

Bullet Points vs Sparse Slides
Here is an example of a traditional type of slide that uses bullet points and a graph.

Chris’s research would suggest to maximise the learning using PowerPoint for this slide, you should use more slides with a reduced amount of text per slide rather than a single slide showing multiple bullet points. For example you might use several slides of just sparse text , or the same sparse slides including images .

How to maximise the learning when using PowerPoint

  • Design your slides without using bullet points.
  • Break slides down to a single idea per slide and ideally use about 4 words.
  • Use an image only if the image ‘adds’ something to the content. Remove it if it’s there just to make the slide look ‘nice’ as this act as a distraction to your learners.
  • Only put key information onto you slides, ie what you want your learners to focus upon.
  • Make your learners work eg put a graph onto your slide but omit the axis number and have learners try to ‘guess’ the axis and the numbers, or in our example, we could include the text “Increases retention by up to …” and we could ask learners to have a guess at the number . In other words, remember to involve your learners in the learning.

To view a presentation using this method click here. Note, this is a presentation and I wouldn’t suggest you train using this style.

The actual research was presented at the recent Technical Communication UK Conference in 2009 by Dr Chris Atherton. Click here for further information on Dr Chris Atherton.

Call To Action

Design your slides for maximum retention. Do this by avoiding bullet points and ‘cluttered’ slides. Instead use multiple slides which include around 4-6 words and maybe an image to enhance the content.

Presentation skills in ordinary life

Thursday, October 29th, 2009
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A lot of work conversations seem casual but are important.  They will often start something like: ‘ How’s the project going?’

How do you usually answer? – ‘Oh, fine thanks’?  This response could waste a good opportunity. With a bit of planning, you could use the question to raise your profile with the questioner, or gain their useful insight into a problem.

Claudyne Wilder’s latest newsletter in Wilder Presentations covers using the elevator speech to handle these situations.CB050469

In the low-key New Zealand environment, if the elevator speech seems a bit forced, think about planning a soundbite. The system is similar.

For your important projects, you could adapt Claudyne’s suggestion to:

1. Progress: We have surveyed the range of best software solutions

2. Results: It looks like the most applicable one was developed in South Korea

3. Interesting fact: It costs way less than any of the competing systems and looks really good, but for some reason it hasn’t been taken up in any other New Zealand organisations before.

4. Next step: We’re being careful to check that out further

5. Question for the listener: Have you any past experience of this type of gap in adoption of a good software solution?

I am always surprised how challenging it is to work out an elevator speech.  If you need some help, there is a very practical open thread on developing an elevator speech at: Freelance Folder

In case you’re wondering, the guy in the picture is racing from your brilliant elevator speech to organise you a promotion.

Presenting to different types of people

Monday, May 11th, 2009
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When planning a presentation, make sure you think about the mindset of the main group in your audience. Don’t present as you would be presented to; your audience might not like that!

A simple form of four quadrant behavioural style is a very practical way to look at four key different types of needs in an audience. There is a good summary of a four quadrant framework at: What planet is my audience from? .

1. Work out roughly which of the four types fits you. Whilst you no doubt have a wonderfully subtle personality, this main style is how you instinctively communicate – it is your default option. Unless you stop and think about it, you will use that main style.

So the solution is clear – stop and think about it!
2. Think about the most common type in your audience and prepare your presentation on the basis of their needs, not yours. Sometimes you will know the personalities of the key decision makers and can use the right approach for them. On other occasions, certain types dominate in particular jobs – IT attracts analysis driven people, social work attracts people who are very focused on how people feel and so on.

Some occupational groups attract certain types. If you are presenting to a group of farmers, many in the audience will be very task-focused and interested in the end point, not the journey along the way. Of course, not all of them will be like this, but this type will cover a fair proportion of the group. With such groups, give them the facts, get to the point quickly and give them room to make up their own minds.

Catering for some of the various types may require you to get creative. However, we can all communicate in a way that suits the other types, but for some of the styles we need to really consciously think about it.  The key is to present in the way the audience wants.
Try it out and enjoy the increase in audience engagement.

What’s in for presentations

Monday, April 27th, 2009
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At a course during the week, we discussed fashions in presentation. We wondered who gets to decide what’s in and what’s out. Perhaps it is as nebulous as whoever gets to decide what colour is ‘in’ each season?   (Purple, this winter, I believe.)

A chart of ‘What’s in and what’s out’ arrived in my inbox from Carole Sheppard at The Complete Trainer.  Her source of ‘in’s is the result of her survey of just 80 trainers, but the list fits with our experience of what is happening out there.  Some of the ‘ins’ are the result of changing technology and the impact on audience expectations.  Others have really been there in good presentations all along , but I guess they can still be ‘in’.

I wonder if you agree with Carole’s list of ins and outs?

Leadership guru makes good use of story

Monday, March 9th, 2009
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Earlier this week, via the Leadership Development Centre, I attended a seminar by the leadership guru Ron Heifetz. He was an interesting study as a presenter partly because he made very effective use of story and metaphor.  Any of us could adopt his approach just by putting in some work:

  1. Heifetz showed he had done his homework before coming ‘Down Under’. He discussed Winston Churchill as a leader.  Heifetz had a New Zealand version relating to the iconic events of Gallipoli, rather than choosing an aspect of Churchill’s life less close to our hearts.
  2. He used simple local anecdote – using a visit to a local cafe to develop a metaphor for routine technical leadership.  Plus he complimented us about NZ coffee at the same time!
  3. An ancient story from Heifetz’s Jewish background made another important point.  People said to me that they found the story intrinsically interesting, plus it gave Heifetz a chance to share something of himself with us.
  4. A couple of current New Zealand metaphors showed he was up to date with things Kiwi. One of these metaphors, the Whale Rider story from the New Zealand film, took a central role in his development of his approach to leadership.
  5. Heifetz also connected to us, ‘parent to parent’ by using events surrounding his son’s bad skiing injury.

Okay, we may not all be Harvard University leadership gurus, but each of us could create valuable stories from our own and our audience’s worlds.

Hear a fragrance critic and other stimulating presentaters

Tuesday, January 20th, 2009
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To ease yourself back into work, take a look at the perfume critic, Chandler Burr, presenting on the Pop!tech site. If you have never heard of a ‘perfume critic’, join the club – he’s the first in the English speaking world – writes for the New York Times.

Chandler Burr is yet another example of an excellent presenter who breaks a lot of the rules.    He uses very long words, complex ideas, talks fast and yet here is a large and varied audience enthralled by the presentation.  This presentation is proof that audiences can cope with very technical material, if it is presented well. Burr succeeds because he is passionate about perfume and his topic enables him to waft prestige, status and sexual attraction around his audience.

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Including maps in your PowerPoint presentations

Wednesday, December 17th, 2008
including-maps-in-your-powerpoint-presentations

Slide:ology has a recent post giving useful advice on how to use maps in your slides.  The post has stimulated comments that have some more useful tips from people’s experience. Slide:ology plan a Part 2 to this post.

They mention the guru of informational design and visual literacy, Edward Tufte.  If you really want to get into this side of creating sides, he is a stimulating read. I find his books quite demanding to follow, but The New York Times described Tufte as ‘The Leonardo Da Vinci of data’.

The best statistical presentation techniques for normal mortals

Thursday, October 9th, 2008
the-best-statistical-presentation-techniques-for-normal-mortals

My last blog linked to Hans Rosling’s wonderful statistical presentation: Debunking Third World Myths. If you look at his presentation, it is tempting to think that such communication is out of your own league.  Whilst the rest of us don’t have access to fantastic software and oceans of preparation time, anyone can apply Rosling’s actual technique in handling  the statistics.

What techniques are readily applicable?

He pulls the audience into his statistics

  • Pose questions about the data that would interest your audience, then use the statistics to set about finding the answers.  Thus you get the audience really involved.
  • Use the figures to tell a story, so that your graph becomes a narrative.  For example, Rosling’s  graph shows changes in China in recent decades. Even in our most basic graphs, there will be the drama of the third quarter last year or the increase in the deficit.

He gradually builds our ability to understand the stats

  • Rather than producing the whole graph first up, gradually build it up.  Rosling first sells the title of the graph, then he explains the meaning of each axis and its scale.  Having set the stage he gradually builds each element of the data, explaining as he goes.  As you can see from Rosling’ presentation, this takes time, but not as much as you would think.
  • Add key elements gradually. In a line graph, start with just one line, then add the next one etc.

He uses visual elements to help us quickly follow the data

  • Make use of clearly different colours to represent the different elements in your graphs.  In Rosling’s case the data is comparing different groups of countries, for example countries in Africa, vs countries in Asia. Each country group has its own colour. This makes it easier for us to follow the information.
  • Provide information directly on the graph, when it is most relevant and then get rid of it where you can. Rosling has names of countries appear on the graph and having pointed them out, he gets rid of the labels.
  • Use size of the symbols on graphs to give us an idea of the relative size of the data.

There are a lot of other presentational techniques Rosling uses to keep our interest, but these ones relate directly to presenting statistics. He’s an excellent communicator, but why not learn from such a master?