Archive for the ‘Time Management’ Category

Relationship management: The every 90 day principle

Monday, December 5th, 2011
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A client has recently been thrust into a role that requires him to be far more conscious and strategic about his relationship management than in his previous roles. His challenge is one that most of us face: How on earth to fit this aspect into an already very busy job?

In figuring out the answers to that challenge, remember that the people who are your key relationships don’t need you to be hand-in-hand with them every day. Despite the fantastic contribution you could make to their lives, you will just annoy them if you overdo the relationship building thing.

All you need is for your target person to remember you when you need them to! To achieve this, it appears that the client needs to be reminded of your existence in a reasonably positive way, about every ninety days. That reminder might just be that you have had a brief chat in passing, that you have sent them a useful piece of information, included them in an invite, or, of course, made direct contact.

Every ninety days is only once a quarter. Seems easy and the smallness of New Zealand’s population does make the process easier. Its also it, but surprisingly hard to do in reality. The more you can automate the contact the better. There is a Kiwi networker who does it by his Friday Joke List. If you meet him, he always asks if you would like to be on his Friday Joke email. According to his wife, practically everyone says yes. And there he has it: a regular weekly reminder of his existence. We don’t want everyone doing this, but you could find your own approach.

For some ideas, take a look at Robyn Henderson’s networking tips. Henderson is an Australia, so her ideas are likely to work here too.

It’s that time of the year!

Tuesday, November 22nd, 2011
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I was talking recently to a group of women at a Her Business (more…)

Goals and a Tour de France cycling trip

Wednesday, August 17th, 2011
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I am just back from cycling parts of the Tour de France with Adventure Travel.  We biked most of the big climbs and although I’d trained a lot by my standards, it was still long and challenging.  Given that my cycling is in the category of ‘weekend warrior’, biking those climbs gave me plenty of time to reflect on the challenges of working towards goals.

From the depths of huffing and puffing, here are my thoughts:

  1. Whilst your goal can seem totally daunting when you gaze up at it, once you really set out  it is never quite as hard as it look.
  2. You may be slow, but when you have committed to the goal, it really is a matter of just keeping on doing what you have to do until you get there.
  3. Take all the advice you can get – you never know what small thing can make a big difference.
  4. Find some spectators to offer encouragement – they help enormously.
  5. When you finally make it to the top, take the time to look back down where you came from – wow what a feeling of satisfaction!

Meetings: Time wasted in meetings matters for leadership

Tuesday, April 12th, 2011
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There’s an interesting article in the January 2011 Training Journal: ‘What’s Wrong With Work’ by Blair Palmer.  Rather than talking about leadership skills per se, he talks about organisational barriers to managers actually using their leadership skills – barriers that would ‘make even the most motivated, confident, driven manager shudder’.  One such barrier is the time wasted in meetings.  Palmer quotes very interesting American research on meetings* estimating that  managers spend approximately 60 hours a month in meetings and 30 -50% of that time is wasted.  When attendees are canvassed afterwards, they have widely varying ideas on what was decided, or even if anything was decided!

Interestingly the Training Journal article sees waste-of-time meetings as an unnecessary frustration put in the way of middle managers by  senior executives. While most senior executives know meetings waste vast amounts of time in an organisation, they don’t believe it can be any different.

But meetings don’t have to be  a waste of time  and ensuring that you lead effective meetings  can add considerably to your  mana.  Make sure you seek feedback  about the effectiveness of your own meetings – the research showed that the meeting initiator typically regards the meeting as far more productive than the other attendees!

  1. The key to a good meeting is preparation. The research in the white paper found that the average time spent on preparation for a meeting described as ‘productive’ was twice as long (one hour!) as the preparation time for a meeting described as ‘unproductive’.
  2. The single most valuable preparation factor is the agenda – even having one is an innovative idea in some meetings!  Keep the agenda very focused on the type of issue meetings are good for – resolving conflicts – Hence an intriguing post on the Life Hacker blog: Make meetings more productive by arguing.
  3. Work out  your goal  for each agenda item and ask yourself if a meeting is necessary in order to do that. For example, don’t use a meeting for sharing information – there are loads of more efficient ways of doing that.
  4. Use an approach for each agenda item that will enable the meeting to achieve its goal.
  5. Order your agenda so you start with a positive item, then wade into the conflicts because they will take the most time; then finish on a positive note.

Start anywhere with these tips and they can make a perceptible difference.  The quality of your meetings could have a big impact on employee engagement.  Despite our negativity about meetings,the research showed that 92% of meeting attendees value meetings as an opportunity to contribute.

* The research was conducted by Info Com which specialises in market research in the telecommunications arena.